News & Updates All the latest from Phoenix Hosting & VoIP
Jan 25th Fastq Mail, Latest
To get an idea of where we are at with the email reset, we have more information here:
Amanda and Barry will be back on the phones tomorrow (Wednesday) for most of the day and Michael will be handling the remote sessions again.
Jan 4th Fastq Email Customers
Our call volume for password resets is significant at the moment. We understand that. We are attempting to get a quicker process in place to handle the password resets. For the moment, please leave a voice mail on our answering service with your name and a good phone number to reach you at and we will return your call as quickly as possible. Thank ... Read More »
If you have not yet provided us with an alternate email - an email address not on the FastQ mail system - please do so via our support portal if you can. Just give us your name and your alternate email address. This method will automatically generate a support ticket for us to follow up with when we begin turning mailboxes on to the outside world. ... Read More »
Dec 31st FastQ Email, Friday, Dec. 31, 2021
All services relating to FastQ email are down at the moment, including the webmail interface. We are working to get service restored as quickly as possible.
Jul 14th FastQ Emai lssues
We are aware of the issues with the FastQ Email machine. We are in the process of migrating the server to new hardware. Process should be complete and service restored late afternoon, 7/14/20. Thank you for your patience.
Domain registration, website hosting, website design and development - all necessary parts of making your website visible on the Internet. How do they fit together? There's a new knowledgebase article for Phoenix Hosting. You can read it here..
Nov 5th New Website Launch
Welcome to the new Phoenix Hosting website, launched this morning, November 5th, 2019. We are still in the process of getting everything updated - some links need to be fixed, some sections need to have updated/additional information, but we wanted to introduce our new VoIP service as quickly as possible. Phoenix Hosting now offers Voice-over IP ... Read More »
Beginning Saturday, June 15th, 2019 at 10:00 PM and continuing until Sunday, June 16th, 2019 around 8:00 AM, all FastQ email service (including webmail.fastq.com and all @amug.org addresses) will be unavailable while we make both hardware and software upgrades to the system. Mail service should be resotored early Sunday morning. This upgrade ... Read More »
May 24th Maintenance Window
We have a maintenance window scheduled today, May 24th, 2019 from 10:00 PM MST until 4:00 AM MST, May 25th, 2019 on two of our hosting servers for software updates. These updates are necessary to enhance the performance and security of our hosting servers. We will be updating the underlying operating system, adding PHP support for v7.1 and ... Read More »
May 14th Maintenance Window
We have a maintenance window scheduled tonight, May 14th, 2019 from 4:00 PM MST until 10:00 PM MST while we complete the software updates to our main operations server. Customer email and customer websites WILL NOT be affected by this scheduled maintenance. Billing functions and online support ticket submissions will be unavailable during this ... Read More »